FAQ
What is MoofMate?
MoofMate is an iOS app designed to enhance your VanMoof bike experience. It allows you to customize various settings on your bike that aren't available in the official app, including speed limits, sound customization, and ride tracking.
What is Speed++ and how does it work?
Speed++ is a feature that allows any S3 model to increase its top speed up to 37 km/h. This is done by changing the wheel size of the motor which results in a higher top speed. The speed shown on the display will be incorrect after changing the wheel size, but the speed in the MoofMate app will work. To use speed++ enable the 32 km/h speed limit and then enable speed++.
Is MoofMate compatible with all VanMoof models?
MoofMate is compatible with VanMoof S3, X3, and newer models. Some features like custom sounds are only available for S3 & X3 models. Check the app for specific feature compatibility with your bike model.
How do I adjust the speed limit on my bike?
Once you've connected MoofMate to your bike, you can use the Speed++ feature to adjust your top speed limit up to 37 km/h (depending on your bike model). This can be easily adjusted through the app's intuitive interface.
Can I upload my own custom sounds?
Yes, MoofMate allows you to replace any existing sound on your VanMoof bike with your own MP3 files. This feature is currently only available for S3 & X3 models. Simply select the sound you want to replace and upload your MP3 file through the app.
How does the ride recording feature work?
The ride recording feature allows you to track and store data from your rides, including distance, speed, duration, and other metrics. This data is displayed in a comprehensive overview within the app, allowing you to track your performance and improvements over time.
Is MoofMate available for Android?
Currently, MoofMate is only available for iOS devices. We're considering developing an Android version in the future, but there are no immediate plans for release.
Does using MoofMate void my VanMoof warranty?
MoofMate operates independently of the official VanMoof app and makes temporary adjustments to your bike's settings. However, modifying your bike's factory settings might potentially affect your warranty. Use the app at your own discretion and responsibility.
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